Sprint Ranks Worst in Customer Satisfaction

I would be "disappointed" too if Consumer Reports ranked my company worst in customer satisfaction.
"Sprint was understandably disappointed in our survey results, and noted that in the last few months, the company has made 'dramatic changes in the two areas that matter most to customers—price and network,'" Consumer Reports stated. "Sprint's representative highlighted the company's new pricing plans, and said there had been improvements in voice and data quality."