Game Dev: 'We Were Arrogantly Deaf To Problems'

If this isn't quote of the day, I don't know what is.

"Throughout all of this, I think the biggest mistake we consistently made was that we were arrogantly deaf to problems raised by a vocal minority of players," Titov told Gamasutra. There was a lot of hate out there on the web being aimed toward us, the studio, and the game. Today, I realize that there was plenty of reason for that hate, but at the time, we were foolish and thought that we didn't have to listen to or respond to 'haters.'" LINK