How Not To Complain To A Developer

This guy has a few tips on how not to complain to a developer. Is he onto something or just on something? cool
They claim that without the fans, we are nothing. I've often said the same thing at developer conventions around the world, but there's a difference between saying that to emphasize our thankfulness for and dependance upon people who love our games and literally implying we are not worth anything beyond the opinion of somebody on the internet who happened to play a game we made.