Elder Scrolls Online Overrun By Bots?

Are any of you guys big Elder Scrolls Online players? Is the issue of bots as bad as this article makes it sound?
An Elder Scrolls Online player who asked to remain anonymous sent Kotaku three videos of his in-game footage showing how bots coalesce around NPCs to keep collecting completion rewards or even clog up dungeon passages to such an extent that human players have trouble passing through them.